Privacy Policy

Last updated: 28 September 2026

Piril Sideras Aesthetics & Skin Sanctuary ("we", "us") respects your privacy. This page explains what personal information we collect, why we collect it, how we look after it and the choices you have.

Who we are

Piril Sideras Aesthetics & Skin Sanctuary Ltd, a company registered in England and Wales, company number 11708928.

Contact: info@pirilsideras.com

What we collect

  • Contact details: your name, email address and phone number.

  • Your enquiry: the answers you give in our forms and quizzes, such as whether you are new to the clinic and the area you would like to focus on.

  • Your preferences: whether you would like to hear from us by email, SMS or WhatsApp.

  • Bookings and treatments: appointments, treatment records, consultation notes and consent forms, if you become a client.

  • Payments: payment records. Card details are handled by our payment providers; we do not store full card numbers.

  • Website use: basic information about how you use our website, through cookies and analytics.

Why we use it

  • Replying to your enquiry and calling you back: Our legitimate interest in responding to people who contact us, or steps you ask us to take before booking

  • Booking and providing your consultation and treatments: Performing our agreement with you. Health information is used only to provide safe care, with your explicit consent where required

  • Sending you news, offers and invitations: Your consent, which you can withdraw at any time

  • Keeping records the law requires: Legal obligation

  • Understanding how our website is used: Your consent to analytics cookies

Marketing

We only send marketing messages if you have said yes. Every email has an unsubscribe link. You can also reply STOP to a text, or tell us at any time at info@pirilsideras.com. Saying no to marketing never affects your treatment.

Who we share it with

We never sell your information. We share it only with the companies that help us run the clinic, under contracts that protect it:

  • Typeform, for our forms and quizzes.

  • HighLevel (LeadConnector), our client messaging system.

  • Flodesk, for email.

  • Ovatu, for bookings and client records.

  • Squarespace, for our website.

  • Google Analytics, for website statistics.

  • Stripe and PayPal, for payments.

We may also share information when the law requires it.

Some of these companies are based outside the UK. Where information leaves the UK, it is protected by the safeguards UK law requires.

How long we keep it

  • Enquiries that do not become bookings: only as long as we need to reply and follow up.

  • Client and treatment records: as long as clinical and legal requirements say we must.

  • Marketing preferences: until you unsubscribe, after which we keep a record so we do not contact you again.

Your rights

You can ask us to:

  • give you a copy of your information;

  • correct it;

  • delete it;

  • restrict or object to how we use it;

  • move it to another provider.

You can also withdraw consent at any time. Write to info@pirilsideras.com and we will reply within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put it right first.

Changes

We may update this policy. The latest version is always on this page, with the date it was updated.